Privacy Policy
Bamboo Sheets Australia
Bamboo Sheets Australia is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.bamboosheetsaustralia.com.au, purchase our products, or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Collection of Personal Information
We may collect personal information about you in a variety of ways, including:
- When you visit our website and make a purchase or register for an account.
- When you subscribe to our newsletter, respond to a survey, or fill out a form.
- When you contact us via email, phone, or through our website.
The types of personal information we may collect include your name, address, email address, phone number, payment information, and any other information you choose to provide.
2. Use of Personal Information
We use your personal information for the following purposes:
- To process and manage your orders.
- To communicate with you about your order, our products, and services.
- To improve our website and customer service.
- To conduct marketing and promotional activities.
- To comply with our legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Our third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Law enforcement agencies, regulators, or other parties where required or authorised by law.
4. Security of Personal Information
We take reasonable steps to ensure the security of your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Access and Correction of Personal Information
You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us at support@bamboosheetsaustralia.com.au. We will respond to your request within a reasonable timeframe.
6. Complaints
If you believe we have breached your privacy, you may lodge a complaint with us by contacting support@bamboosheetsaustralia.com.au. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you may take your complaint to the Office of the Australian Information Commissioner (OAIC).
7. Overseas Disclosure
We may disclose your personal information to recipients located outside of Australia, including our service providers in [list relevant countries if applicable]. We take reasonable steps to ensure that the overseas recipients do not breach the APPs.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us here.
Bamboo Sheets Australia
Email: support@bamboosheetsaustralia.com.au
Address: 10-12 Cerium Street, Narangba, Queensland, Australia, 4504
Cookie Policy
At Bamboo Sheets Australia, we use cookies to improve your experience on our website, analyse performance, and provide personalised content and advertisements. This Cookie Policy explains what cookies are, how we use them, and how you can control your cookie preferences.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They store information about your preferences and activity on the site, helping us enhance your browsing experience.
2. Types of Cookies We Use
We use the following types of cookies on our website:
a. Necessary Cookies
These cookies are essential for the website to function properly. They enable core features like navigating the website, secure login, and shopping cart functionality.
- Examples: WooCommerce session cookies that store cart and login information.
b. Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. We use this data to improve the performance and usability of the site.
- Examples: Google Analytics cookies track user interactions to analyse site performance.
c. Functional Cookies
These cookies allow the website to remember your preferences and provide enhanced features, such as remembering login details or your selected language.
- Examples: WooCommerce cookies that save your cart contents between sessions.
d. Advertising Cookies
Advertising cookies are used to deliver personalised ads that are more relevant to you. These cookies track your browsing activity across different websites.
- Examples: Facebook Pixel cookies that track interactions to provide targeted ads on Facebook and Instagram.
e. Third-Party Cookies
We also use third-party cookies from embedded services (e.g., YouTube videos, social media content) or analytics tools to improve your experience.
- Examples: YouTube cookies when videos are embedded on the site.
3. Why We Use Cookies
We use cookies for several reasons:
- To improve website functionality and user experience
- To analyse site performance and understand how visitors interact with the website
- To provide personalised content and advertising based on your preferences
- To enhance security during transactions and browsing
4. Managing Cookies
You have the right to control the use of cookies. You can manage or disable cookies through your browser settings. However, please note that disabling certain types of cookies may impact your browsing experience and limit certain features.
How to Disable Cookies in Your Browser:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
5. Third-Party Cookies and Opt-Out Options
Third-party cookies used for analytics or advertising purposes can be controlled through their respective platforms:
- Google Analytics: Opt-out link
- Facebook Ads: Manage preferences via your Facebook account settings.
6. Changes to This Policy
We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate. Please review this page periodically for updates.
7. Contact Us
If you have any questions about our use of cookies or need further assistance, please contact us here.
Bamboo Sheets Australia
Email: support@bamboosheetsaustralia.com.au
Address: 10-12 Cerium Street, Narangba, Queensland, Australia, 4504
