Terms & Conditions

Updated: September 6th 2024

Welcome to Bamboo Sheets Australia! Please read these Terms and Conditions carefully before using our website and purchasing our products. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please discontinue use of our website.

1. General Information

This website (www.bamboosheetsaustralia.com.au) is operated by Bamboo Sheets Australia. By accessing and using this website, you agree to the following Terms and Conditions, which govern the use of our website, including the purchase of products.

2. Governing Law

These Terms and Conditions are governed by the laws of Australia. By using this website, you agree that any disputes arising out of your use of this website will be subject to the jurisdiction of the Australian courts.

3. Eligibility

By using our website and purchasing products, you warrant that:

• You are at least 18 years of age or have the permission of a legal guardian.
• You are legally capable of entering into binding contracts.
• You are using the website in accordance with all relevant laws and regulations.

4. Products and Pricing

We aim to provide accurate descriptions of our products. However, we do not guarantee that descriptions are free from errors. Prices are listed in AUD (Australian Dollars) and are inclusive of Goods and Services Tax (GST), unless otherwise specified. Prices are subject to change without notice.

5. Payment Terms

We accept payment via credit cards, PayPal, and other forms as listed on our checkout page. Payment must be made in full before your order will be processed and dispatched. We also offer gift cards and store credit, which may be used in accordance with our policies.

6. Shipping and Delivery

We deliver Australia-wide. Shipping costs and times will be displayed at checkout. While we strive to meet estimated delivery times, we cannot guarantee them due to external factors beyond our control. Title to the products passes to you upon receipt of payment and when we dispatch the products to you.

7. Returns and Refunds

Under the Australian Consumer Law (ACL), you are entitled to a replacement or refund for a major product failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Change of Mind: We offer a 30-day return policy for change-of-mind returns. Items must be unused, unwashed, and in their original packaging. You are responsible for return shipping costs.
• Faulty or Damaged Items: If your item is faulty or damaged, please contact us immediately. We will cover the cost of return shipping and offer a replacement, repair, or refund in accordance with your rights under Australian Consumer Law.

8. Privacy Policy

Your privacy is important to us. Our collection, use, and storage of your personal information is governed by our [Privacy Policy](link to privacy policy), which complies with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

9. Intellectual Property

All content on this website, including but not limited to images, text, graphics, logos, and design, is the intellectual property of Bamboo Sheets Australia. You may not reproduce, distribute, or use any content from this website without our express written consent.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Bamboo Sheets Australia is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website or the purchase of any products from our site. Our liability for any breach of a consumer guarantee under Australian Consumer Law is limited, at our discretion, to the replacement, repair, or refund of the goods.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us here.

Bamboo Sheets Australia
Email: support@bamboosheetsaustralia.com.au
Address: 10-12 Cerium Street, Narangba, Queensland, Australia, 4504